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We will be closed on Dec 24, 2024, and will reopen on Jan 6, 2025. A skeleton support crew will be available during this period.

Totango Live!

Welcome to Totango Live! 2023—our free flagship event showcasing the latest platform innovations, integrations, and industry leaders shaping the future of customer success. Sept. 21, 2023 @ 9 AM PT | 12 PM ET Innovation, leadership, and conversation shaping the next generation of customer success Join us for the first Totango Live! event as we [...]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

Women Leaders in CS – Customer Success + Product = Success BFFs

Women Leaders in Customer Success is a LIVE monthly podcast interview series aimed at exploring the minds and understanding the thought processes of some of Customer Success Management’s most important female leaders. Each month, a special guest is selected and invited to talk on a topic of their choosing. The events are hosted by Minna [...]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Practical CSM

September 28 Leadership Office Hours

Event Details When Thursday, September 28, 2023 11:00am - 12:00pm EST Who Customer Success Leaders who are building and scaling at B2B SaaS companies What learn from each other in breakout room discussions talk about Doing More with Less sign up for specific dates or the whole series Expand your network and leave with one [...]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

DC CS & Sales Leaders: Masterclass Workshop

TL;DR 👉 watch this clip to learn about the "Hack-a-Future" event format: https://chatgpt.update.ai/innovation. ​This workshop's D.C. theme will be around the 💒collaboration of Customer Success & Sales, and is partnered with Totango.com ​ ​SOME IMPORTANT NOTES: ​⚠️ We know 2023 has been a rough year. If you cannot afford this event please email josh@update.ai and we will give you a free [...]

Event Fee:
$149.00
Event Location:
Offline
Event Host:
Partner

OPTIMIZING PROJECT ECONOMICS: PRACTICAL ADVICE YOU CAN USE

Managing project economics appropriately to achieve desired margin targets is a challenge all professional service organizations face. The complexities of measuring sold, to-date, and forecasted performance have never been easy to navigate, and in today’s volatile environment, they’ve only become more difficult. However, leveraging a strong technology platform and clearly defined and governed business processes [...]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

CMX Summit 2023: Shine

About this event Calling ALL community builders: Our mission at CMX is to advance the community industry and help professional community builders thrive. This year, our focus is on helping you and your community SHINE, and we're excited to welcome you to two days of insightful conversations, dynamic presentations, and plenty of opportunities to connect [...]

Event Location:
Virtual
Event Host:
Partner

Chef’s Kiss: Digital Customer Success Recipes

Learn from the experts in our Michelin-starred Digital Customer Success Master Class. DCS is like any good recipe; it’s a blend of ingredients combined with a human touch to create an incredible sensory experience! Join us in the digital kitchen for this webinar series on the basics and beyond, and learn how to serve your [...]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

CSN Cafe London – The Customer Success Conversation

This Cafe is designed for Customer Success Professionals of all levels (including those who want to get into the industry) to meet, discuss challenges and share best practices in the industry over a cuppa ☕. These Cafes provide a great opportunity to build connections in your professional network as well as establishing a central hub [...]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

From Reactive to Proactive: Findings From the 2023 EMEA Customer Success Index Report

What we’ve learned this year is that Customer Success is at an inflection point. No more responding in real-time, but being strategic and proactive to customers. Join our upcoming webinar on Wednesday, 4th October at 3:00 PM BST | 4:00 PM CET, where we unveil the groundbreaking insights and key findings from the highly anticipated [...]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

Top 5 Reports to Optimize Remote Team Productivity and Performance

Remote and hybrid work arrangements have become an integral part of modern work culture. However, the key challenge is how to effectively harness this flexibility to ensure your team thrives, while also driving peak performance for your organization. Join us for this insightful webcast, where ActivTrak's Productivity Lab will delve into the most impactful reports and dashboards [...]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner