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We will be closed on Dec 24, 2024, and will reopen on Jan 6, 2025. A skeleton support crew will be available during this period.

Virtual Customer Success Network

Get ready for an exciting online event where customer success professionals from around the world come together to connect, learn, and grow. The Virtual Customer Success Network is the ultimate platform for sharing insights, best practices, and strategies to drive customer success. Starting on Tue Oct 03 2023, at 17:00:00 GMT+0100 (British Summer Time), this event will [...]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

TSIA WORLD INTERACT’S AGENDA REVEAL: AI’S ROLE IN TRANSFORMING BUSINESS MODELS

AI isn't just a trend; it's akin to witnessing the dawn of the Internet. But data-backed research for successful adoption is elusive. TSIA World INTERACT is the only conference to present data around what works and what doesn't when it comes to AI and your business models. This special 15-minute online event provides an overview [...]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

February 8 CS Leadership Office Hours

Join us on Thursday at 1pm ET, February 8, 2024 This series is meant for those in Customer Success Leadership positions who are building and scaling at programs at their companies. Whether you have done this before or find yourself in a new position - we all have something to learn from each other. This series is meant [...]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

SHIFT-LEFT IN THE WILD: A FORWARD-THINKING CUSTOMER SUPPORT STRATEGY IN 2024

The Shift-Left strategy is set to continue its upward trajectory as one of the key trends for Customer Support in 2024. This proactive approach involves the early identification and resolution of potential issues, enhancing customer satisfaction while simultaneously reducing the reliance on time-consuming and costly assisted service interactions. Empowering customers with self-service tools serves as [...]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

Oracle Modern Data Management Day

Join us as we celebrate 15 years of Oracle Engineered Systems, showcasing customer success stories and the diverse range of use cases that have shaped this remarkable journey of technology innovation. At this event, we'll delve into how data can help transform and improve our customers organizations: Gain insights into data-driven strategic decision-making, leveraging Oracle [...]

Event Fee:
Free
Event Location:
Offline
Event Host:
Partner

Oracle Modern Data Management Day

Join us as we celebrate 15 years of Oracle Engineered Systems, showcasing customer success stories and the diverse range of use cases that have shaped this remarkable journey of technology innovation. At this event, we'll delve into how data can help transform and improve our customers organizations: Gain insights into data-driven strategic decision-making, leveraging Oracle [...]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

New Year, New Strategies – Kickstart Your 2024 Digital Customer Education Program

Digital Customer Education is a must-have strategy if you want to stay ahead of your competition in 2024. Join us as we redefine customer education for the digital age in our New Year, New Strategies Bootcamp series designed to help you build a comprehensive and impactful digital education program. From appointing a Customer Education leader [...]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

Unleash The Potential Of Through-Partner Customer Success

Seamlessly Involve Channel and Ecosystem Partners In Your Revenue Retention and Expansion Strategies Partnerships can transform your business, increasing revenue and expanding your reach. However, through-partner marketing and sales strategies historically only focus on the buying side of the customer lifecycle. SaaS-modeled businesses are recognizing that partners remain involved as a trusted resource for customers [...]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

DeepTarget Customer Success Webinar Series – 2024

Each month, DeepTarget hosts a Customer Success Webinar filled with industry news, helpful tips, innovations, and case studies to make your job easier. We highlight our best performing customers by announcing our Award Winners for the Campaign of the Month and the SuperSTAR of the month. Each Webinar is unique and designed with you in [...]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

February 22 CS Leadership Office Hours

Join us on Thursday at 1pm ET, February 22, 2024 This series is meant for those in Customer Success Leadership positions who are building and scaling at programs at their companies. Whether you have done this before or find yourself in a new position - we all have something to learn from each other. This series is meant [...]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner