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Hi all, I’m Gareth and I work for a SaaS company providing software for the deathcare industry called PlotBox. I’ve always been interested in technology and how, when properly leveraged, it can make people’s lives so much easier.
I’m really passionate about being able to deliver exceptional results for customers and ultimately make them successful. The deathcare industry hasn’t seen the same focus or innovation as other sectors so as we help modernise it we have to make sure we bring the users along on the journey and ensure they realise the full value the platform offers. I’m excited to learn and not only hone my skills but apply the learnings as we build out our own CS framework.
Also always happy to hear of any suggestions to help get a community up and running or ways to continually engage membership!