How do you research your customer’s industry?
A basic discussion on how the principles and concepts of customer success management apply not just to software-as-a-service companies or even to other companies that provide services on a contractr, but to all companies regardless of how their products and/or services are sold. Customer Success in Different Business Types
A conversation with Fabio Linchinchi. Fabio is a Customer Success Manager for Zscaler – a software provider in the security space that provides a 100% cloud built secure platform for moving applications and infrastructure to the cloud and untethering employees from their desks that enables its customers to realize advantages in productivity, agility, and cost [...]