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Customer Success in Different Business Types

A basic discussion on how the principles and concepts of customer success management apply not just to software-as-a-service companies or even to other companies that provide services on a contractr, but to all companies regardless of how their products and/or services are sold. Customer Success in Different Business Types

Customer Success in the Security Industry (Audio)

A conversation with Fabio Linchinchi. Fabio is a Customer Success Manager for Zscaler – a software provider in the security space that provides a 100% cloud built secure platform for moving applications and infrastructure to the cloud and untethering employees from their desks that enables its customers to realize advantages in productivity, agility, and cost [...]