PCSMA Module 8 Workbook 3
The third of four workbooks covering Certified CSM Professional Module Eight: PCSMF6: Value Realization Download
PCSMA Module 8 Workbook 2
The second of four workbooks covering Certified CSM Professional Module Eight: PCSMF6: Value Realization Download
PCSMA Module 8 Workbook 1
The first of four workbooks covering Certified CSM Professional Module Eight: PCSMF6: Value Realization Download
PCSMA Module 7 Workbook 2
The second of two workbooks covering Certified CSM Professional Module Seven: PCSMF5: Adoption Implementation Download
PCSMA Module 7 Workbook 1
The first of two workbooks covering Certified CSM Professional Module Seven: PCSMF5: Adoption Implementation Download
PCSMA Module 6 Workbook 2
The second of two workbooks covering Certified CSM Professional Module Six: PCSMF4: Adoption Planning Download
PCSMA Module 6 Workbook 1
The first of two workbooks covering Certified CSM Professional Module Six: PCSMF4: Adoption Planning Download
Success Roadmap Template
A template Microsoft PowerPoint presentation designed for use during Practical CSM Framework Phase Six: Value Realization and/or Phase Seven: Engagement Evaluation, that can be used to create a success roadmap to present to and share with senior customer stakeholders Download
Personal Evaluation
A simple "spider diagram" style tool designed for use during Practical CSM Framework Phase Seven: Engagement Evaluation, that can be used either to evaluate one's own personal performance or the performance of a team member in order to help determine knowledge, skills and expertise gaps to be filled Download
Engagement Reporting Checklist
A series of simple checklists designed for use during Practical CSM Framework Phase Seven: Engagement Evaluation, that provide a way to summarize the challenges, tools, lessons, improvements and successes for each framework phase of an engagement Download