Practical Customer Success Management Chapter 1 Download Jinnah Dorothy2022-10-07T03:34:08+01:00Categories: Uncategorized|Tags: Contract, Customer, Document, engagement, Phase 6, Phase Six, Research, success, template, tool| Read More
Four challenges for the Customer Success Profession in 2021 – Guy Nirpaz – Part 1 PracticalCSM2022-10-10T20:51:09+01:00Categories: CPD, Videos|Tags: 2021, challenge, Customer, guy, interview, nirpaz, opinion, prediction, profession, success| Read More
Four challenges for the Customer Success Profession in 2021 – Guy Nirpaz – Part 2 PracticalCSM2022-10-10T20:50:24+01:00Categories: CPD, Videos|Tags: 2021, challenge, Customer, guy, interview, nirpaz, opinion, prediction, profession, success| Read More
Four challenges for the Customer Success Profession in 2021 – Guy Nirpaz – Part 3 PracticalCSM2022-10-10T20:49:53+01:00Categories: CPD, Videos|Tags: 2021, challenge, Customer, guy, interview, nirpaz, opinion, prediction, profession, success| Read More
Are You Selling Products or Outcomes? (Audio) PracticalCSM2022-11-01T15:24:43+01:00Categories: Bite-sized Learning, CPD, Customer Success Strategy, Podcasts|Tags: Customer, outcomes, partner, products, SaaS, Sales, Selling, services, Strategy, Supplier| Read More
Phase 7: Engagement Evaluation Exercises Download PracticalCSM2022-10-12T23:19:05+01:00Categories: Level 3, Phase 7: Engagement Evaluation|Tags: Contract, Customer, Document, engagement, Phase 6, Phase Six, Research, success, template, tool| Read More
Putting It All Together Exercises Download PracticalCSM2022-10-12T23:29:06+01:00Categories: Level 3, Putting It All Together|Tags: Contract, Customer, Document, engagement, putting it all together, Research, success, template, tool| Read More
Phase 6: Value Realization Exercises Download PracticalCSM2022-10-12T23:10:00+01:00Categories: Level 3, Phase 6: Value Realization|Tags: Contract, Customer, Document, engagement, Phase 6, Phase Six, Research, success, template, tool| Read More
Phase 5: Adoption Implementation Exercises Download PracticalCSM2022-10-12T22:39:32+01:00Categories: Level 3, Phase 5: Adoption Implementation|Tags: Contract, Customer, Document, engagement, Phase 5, Phase Five, Research, success, template, tool| Read More
Phase 4: Adoption Planning Exercises Download PracticalCSM2022-10-12T21:54:19+01:00Categories: Level 3, Phase 4: Adoption Planning|Tags: Contract, Customer, Document, engagement, Phase 4, Phase Four, Research, success, template, tool| Read More
