The Subtle Art of Saying “No”! – Rants & Musings with Rick Adams Admin2021-04-06T10:25:29+01:00Categories: Customer Success Strategy|Tags: conversation, Customer, Decision, discussion, engagement, Management, negotiation, no, saying, stakeholder| Read More
How to calculate the ROI of Customer Success – Rants&Musings with Rick Adams Admin2021-01-26T09:36:40+01:00Categories: Customer Success Strategy|Tags: Customer, finance, investment calculation, outcomes, Profit, return, ROI, success, Value| Read More
The Customer Success Profession in 2021 – Remco’s Predictions – Part 3 Admin2021-01-26T09:44:36+01:00Categories: Customer Success Strategy|Tags: 2021, challenge, Customer, de, interview, opinion, prediction, profession, remco, success, vries| Read More
The Customer Success Profession in 2021 – Remco’s Predictions – Part 2 Admin2021-01-26T09:48:24+01:00Categories: Customer Success Strategy|Tags: 2021, challenge, Customer, de, interview, opinion, prediction, profession, remco, success, vries| Read More
The Customer Success Profession in 2021 – Remco’s Predictions – Part 1 Admin2021-01-26T09:53:31+01:00Categories: Customer Success Strategy|Tags: 2021, challenge, Customer, de, interview, opinion, prediction, profession, remco, success, vries| Read More
Four challenges for the Customer Success Profession in 2021 – Guy Nirpaz – Part 3 Admin2021-01-26T09:26:22+01:00Categories: Customer Success Strategy|Tags: 2021, challenge, Customer, guy, interview, nirpaz, opinion, prediction, profession, success| Read More
What is Customer Lifetime Value and why is it important? – Rants&Musings with Rick Adams Admin2021-01-08T13:31:52+01:00Categories: Customer Success Strategy|Tags: CLTV, CLV, Customer, formula, Lifetime, LTV, Measurement, Revenue, target, Value| Read More
Four challenges for the Customer Success Profession in 2021 – Guy Nirpaz – Part 2 Admin2021-01-08T13:35:38+01:00Categories: Customer Success Strategy|Tags: 2021, challenge, Customer, guy, interview, nirpaz, opinion, prediction, profession, success| Read More
Four challenges for the Customer Success Profession in 2021 – Guy Nirpaz – Part 1 Admin2021-01-08T13:33:48+01:00Categories: Customer Success Strategy|Tags: 2021, challenge, Customer, guy, interview, nirpaz, opinion, prediction, profession, success| Read More
Customer Lifecycle at Scale – Part 3 Admin2021-01-08T13:53:49+01:00Categories: Customer Success Strategy|Tags: cisco, community, Customer, lifecycle, Management, reseller, scale, Strategy, success, webinar| Read More
