AI won’t quietly compensate for messy systems while you wait. Those outdated threads won’t get organized overnight, vague answers won’t get clarified, and chaotic tags won’t magically get fixed. Instead, AI will expose those gaps when LLMs no longer surface or cite your content. So, let’s get to work fixing it. On March 17th, Richard Millington [...]
The biggest revenue indicators often show up in the first 30 days, but many CS teams aren’t looking for them (or don’t know where to look). Even more problematic, most onboarding still looks like a handoff, a checklist, and a race to hit time-to-value rather than a strategic moment to build momentum and set the [...]
The customer growth and renewal (CGR) industry is facing an existential pivot driven by AI economics, marking the end of the “growth at all costs” era and the beginning of a focus on profitable growth and trust. Overview Summary In this webinar, TSIA explains the “Agentic Pivot” reshaping Customer Growth & Renewal in 2026 as [...]
Join our webinar to discover the NBA Framework™: a decision-making model built for customer success leaders navigating complex customer challenges, shifting priorities, or career-defining moments. Grounded in a sport-inspired mindset where momentum is paramount, this framework steers you from overwhelm to action by focusing on one thing: the next best play. Through three clear steps [...]
If you work in customer success, operations, product, or growth and want to make your onboarding process more scalable and efficient, this session is for you. In this live session, we’ll walk through how we automated customer success onboarding, which steps we automated, which tools and workflows we used, and how we reduced manual effort [...]
Each month, DeepTarget hosts a Customer Success Webinar filled with industry news, helpful tips, innovations, and case studies to make your job easier. We highlight our best performing customers by announcing our Award Winners for the Campaign of the Month and the SuperSTAR of the month. Each Webinar is unique and designed with you in [...]
Learn the concise, high-impact framework that earns executive attention, drives strategic alignment, and opens the door to expansion conversations.
Unlock AI-driven strategies to automate workflows, map smarter touchpoints, analyze feedback, reduce churn, and future-proof your CSM role. Level up your Customer Success strategy and learn specific, practical AI use cases. Dive into sessions on scaling CS using automation, enhancing customer communication, and driving retention and growth. Secure your free pass for live and OnDemand [...]
Each month, DeepTarget hosts a Customer Success Webinar filled with industry news, helpful tips, innovations, and case studies to make your job easier. We highlight our best performing customers by announcing our Award Winners for the Campaign of the Month and the SuperSTAR of the month. Each Webinar is unique and designed with you in [...]