About this talk Boost your project's success by transforming your most resistant team member into your biggest supporter. During this episode of Let's Talk Technical Documentation, hosted by Dawn Stevens, Amber Swope from DITA Strategies and Dan Schommer from Intuitive Stack will explore the surprising benefits of having a "workplace curmudgeon" and reveal what drives [...]
Discover how AI stands to revolutionize customer success in 2025 and how ChurnZero plans to help you harness its power. Join ChurnZero CEO You Mon Tsang, and director of product management Emilee Zoskey, to discover our vision for personalized, scaled AI customer engagements and streamlined CS workflows. You'll get a first-hand look at how ChurnZero's [...]
Each month, DeepTarget hosts a Customer Success Webinar filled with industry news, helpful tips, innovations, and case studies to make your job easier. We highlight our best performing customers by announcing our Award Winners for the Campaign of the Month and the SuperSTAR of the month. Each Webinar is unique and designed with you in [...]
Your community deserves more than a “good enough” solution. At a certain point, free platforms or those with limited capabilities can’t keep up with your goals for engagement, growth, and impact. So how do you know when it’s time to invest in a more robust community platform, and what’s the real ROI? Join us for an engaging [...]
MEET THE EUROPEAN CUSTOMER SUCCESS COMMUNITYAND BUILD TOGETHER THE FUTURE OF CS! The Customer Conference is the leading international Independent Customer Success Event for tech companies that bring together Customer Success practitioners, experts, leaders, evangelists, and activists as well as SaaS savvy folks to meet, make connections, and share the vision of the Customer Success [...]
Elevate your CS strategy and get in a room with industry leaders as they reveal case studies, best practices, and common challenges across the customer journey. Gain key insights into CX, customer operations, and the latest innovations that will help you accelerate your career. We’re bringing together the brightest minds in customer success for a [...]
AI is changing everything—including Customer Success, but let’s answer the questions on everyone’s mind: Will it make CSMs more valuable, or make them obsolete? Can AI help CS teams scale without adding headcount? And how do you keep the “human” in Customer Success when AI is running the show? The truth? AI won’t replace your [...]
Customer Success is no longer just about retention, it’s about driving growth. Are you ready to lead the charge? Join us on for an exclusive webinar hosted by Brent Krempges, Chief Customer Officer, Gainsight alongside guest hosts Michelle MacCarthy VP, Global Head of Customer Experience and Tim Eclair- Heath, VP, Global Head of Customer Success Operations, Unit4. You’ll walk away [...]
Join leading CS experts in Austin as they showcase real-world case studies, essential strategies, and innovative tools. Dive deep into key trends and success stories that will help you refine your onboarding, crush churn, and increase adoption, loyalty & expansion. We’re bringing together the brightest minds in customer success for two days of unrivaled networking, [...]
Join Industry leaders as they discuss the benefits of dynamic data for CX/EX vs. more traditional, timely feedback methods.