Join our upcoming webinar where we are pulling the greatest hits together in one fast session with Eric Mistry from Zapier and Caroline Van Dyke from Skilljar by Gainsight. Expect banter, highlight reels, a few memes, and of course, plenty of time for your questions. What this is: A fast, fun, Weekend-Update-style recap of the year [...]
We’ll show you how customer support and success teams can build collaborative workflows, share account context, and act on the same signals to improve retention and customer outcomes. You’ll learn how support tickets surface critical signals for health scoring and renewals, and what to look for in a unified post-sales platform that brings your entire post-sales team under one [...]
Most teams know expansion is critical to driving NRR. What’s less clear is how to approach those conversations in a way that feels right for your business and your customer. In this session, we’ll unpack how to navigate that moment, read the signals, lead with value, and make growth feel like a natural next step in the [...]
Customer Success is one of the most underestimated growth drivers in early-stage startups. Yet the right CS foundations can dramatically improve retention, strengthen product adoption, but also find product-market fit a lot faster. In this practical 1-hour workshop, founders will learn how to use CS as a strategic advantage from day one. What you will [...]
Discover readiness tactics—frameworks, training, and metrics—to accelerate identity outcomes from day one.
Forget the future. AI Agents are here, and they’re already rewriting the playbook for Customer Success. The best teams aren’t experimenting; they’re executing, using agents to scale impact, surface expansion signals, and prove automation can drive growth and connection. Join us at Agents Unplugged for a behind-the-scenes look at how real teams are building, testing, and scaling [...]