At first, it feels efficient to run Partner Success inside Customer Success. Then the partner channel grows and everything gets blurry: who owns onboarding, enablement, renewals, expansions, and escalations? Partners ramp slower. CS gets pulled into channel firefighting. Customers feel the gaps. On Friday, March 13, 2026, at 12:00 PM ET, Ella Eng will discuss [...]
Join our webinar to discover the NBA Framework™: a decision-making model built for customer success leaders navigating complex customer challenges, shifting priorities, or career-defining moments. Grounded in a sport-inspired mindset where momentum is paramount, this framework steers you from overwhelm to action by focusing on one thing: the next best play. Through three clear steps [...]
Each month, DeepTarget hosts a Customer Success Webinar filled with industry news, helpful tips, innovations, and case studies to make your job easier. We highlight our best performing customers by announcing our Award Winners for the Campaign of the Month and the SuperSTAR of the month. Each Webinar is unique and designed with you in [...]
Each month, DeepTarget hosts a Customer Success Webinar filled with industry news, helpful tips, innovations, and case studies to make your job easier. We highlight our best performing customers by announcing our Award Winners for the Campaign of the Month and the SuperSTAR of the month. Each Webinar is unique and designed with you in [...]