Get in a room with this exclusive network of C-suite customer leaders to network with your peers, discuss common challenges, and absorb industry insights to pave the way for future growth. Apply now to secure your free invite to join us in London. We’re bringing together leading CCOs and those shaping the future of customer-centric [...]
Join us on Thursday at 1pm ET, December 5, 2024 This series is meant for those in Customer Success Leadership positions who are building and scaling at programs at their companies. Whether you have done this before or find yourself in a new position - we all have something to learn from each other. This series is meant [...]
Banking Reference Architecture leveraging the power of Oracle Integration Innovation in technology and the platforms driving their adoption are two sides of the same coin. Banks have the potential to be platforms connecting customers to the latest in fnancial technology by adopting Open Banking and connecting to the prevailing digital ecosystem. Banking APIs are the [...]
AI is changing the economics of CS The Intercom Team is thrilled to invite you to an in-person event in Berlin on December 10th where we’ll unpack the findings of our latest report: "The New Economics of Customer Service". This isn’t just a data drop – you’ll hear firsthand from Intercom customers who’ve embedded [...]
About this talk In today's fast-paced digital world, downtime can mean lost revenue, damaged reputation, and compromised customer satisfaction. That's why rapid data recovery is more important than ever. You’ll learn how to • Minimize downtime and maximize profits: Discover strategies for quickly restoring your systems to operation after a disaster or security breach. •Identify [...]
AI is changing the economics of CS The Intercom Team is thrilled to invite you to an in-person event in London on December 11th where we’ll unpack the findings of our latest report: "The New Economics of Customer Service". This isn’t just a data drop – you’ll hear firsthand from Intercom customers who’ve embedded [...]
CFOs and CCOs should be BFFs in the C-suite, but sometimes they talk past each other, which means they don't always see eye to eye. While the CFO focuses on financial health—revenue, profit margins, and ROI—the CCO champions customer health, retention, and satisfaction. So how can these two essential perspectives align to drive overall success? [...]
About this talk Are You Ready to Transform—or Be Left Behind? The rules of business have changed. The customer value lifecycle is now the battleground, and Value Stream Management (VSM) is your weapon for success. In 2025, every digital transformation leader plans to adopt VSM—or risk irrelevance. Join us for this exclusive 50 minute webinar, where we’ll [...]
About this talk Cloud Security for SaaS-Based Startups is a comprehensive guide designed to address the unique challenges faced by SaaS-based startups as they scale and grow. Startups operate in a dynamic environment where security is not just a technical necessity but a cornerstone of customer trust, regulatory compliance, and operational resilience. This guide offers [...]
About this talk Boost your project's success by transforming your most resistant team member into your biggest supporter. During this episode of Let's Talk Technical Documentation, hosted by Dawn Stevens, Amber Swope from DITA Strategies and Dan Schommer from Intuitive Stack will explore the surprising benefits of having a "workplace curmudgeon" and reveal what drives [...]