Pricing fluctuations, supply chain disruptions, the continuing labor crisis––these volatile market conditions are creating unprecedented uncertainty in the field service industry as we begin the new year. Service leaders want to know what lies ahead, especially at a time when customer experience is paramount. Join us on Thursday, January 12, as we discuss how 2022 [...]
2023 is nearly here, but slightly different from what anyone expected. Companies are striving to ramp up in the new year and finalize goals, but budgeting and driving key initiatives in an uncertain economy can be a little bit more challenging. To help, PTC, Salesloft, and guest, Forrester, are coming together to cover what companies [...]
January 24, 2023, 10AM EST | 4PM CET | 11PM SGT IoT solutions are increasingly important to your operations and customer-facing services. As the role of IoT solutions grow, the size of IoT deployments is growing just as quickly. Scaling your solution from a first proof of concept to your entire device fleet is a [...]
If your company has equipment on customer premise that you service, this webinar is for you. As we face economic headwinds in 2023, many companies are falling back on the old, draconian cost-cutting methods—but this is a mistake. It’s not easy to spot where to cut back and where to find revenue in this environment. [...]
Join Oracle at Koetshuis de Haar, Utrecht. You are exclusively invited to attend the in-person Oracle Benelux SaaS Roundtable at Koetshuis de Haar. The event will uncover new ways to maximize the value of Oracle SaaS solutions to help your business thrive. Hear insights from Oracle Services across product development, go live operations, best practice [...]
Gainsight Essentials enables companies of any stage and size to start and scale their Customer Success team. Join us as we dive into features that make it easier than ever to apply standardization and efficiency to your CSMs' workflow: Standardize your team’s process and best practices with Playbooks Be more proactive and targeted with data-driven [...]
Gainsight Essentials enables companies of any stage and size to start and scale their Customer Success team. Join us on January 25th at 10am PT as we dive into features that increase efficiency in your CSMs' workflow, including: Standardize your team’s process and best practices with Playbooks Be more proactive and targeted with data-driven CTAs Give CSMs a [...]
TSIA tracks an index of fifty of the largest, publicly traded, global providers of technology services named The Technology and Services 50. TSIA also tracks an index of forty of the largest born in the cloud companies named the TSIA Cloud 40. Join Thomas Lah, TSIA’s Executive Director and Executive Vice President, for this 1-hour [...]
Wednesday, January 25, 2:00 - 3:00 PM EST Join Rod Cherkas, author of the upcoming book The Chief Customer Officer Playbook, as he shares actionable strategies you can use this performance review season to have better goal setting discussions with your manager. He will demonstrate that by following the tips he shares in his book, you [...]
An informal catch up for Customer Success Managers of all levels to meet, learn & discuss challenges over a drinks & food. For our first cafe of 2023, we will be joined by Alex Farmer who will be speaking to us about Customer Community in Customer Success Alex is the Chief Customer Officer at Nezasa, and founder and [...]