Banking Reference Architecture leveraging the power of Oracle Integration Innovation in technology and the platforms driving their adoption are two sides of the same coin. Banks have the potential to be platforms connecting customers to the latest in fnancial technology by adopting Open Banking and connecting to the prevailing digital ecosystem. Banking APIs are the [...]
AI is changing the economics of CS The Intercom Team is thrilled to invite you to an in-person event in Berlin on December 10th where we’ll unpack the findings of our latest report: "The New Economics of Customer Service". This isn’t just a data drop – you’ll hear firsthand from Intercom customers who’ve embedded [...]
About this talk In today's fast-paced digital world, downtime can mean lost revenue, damaged reputation, and compromised customer satisfaction. That's why rapid data recovery is more important than ever. You’ll learn how to • Minimize downtime and maximize profits: Discover strategies for quickly restoring your systems to operation after a disaster or security breach. •Identify [...]
AI is changing the economics of CS The Intercom Team is thrilled to invite you to an in-person event in London on December 11th where we’ll unpack the findings of our latest report: "The New Economics of Customer Service". This isn’t just a data drop – you’ll hear firsthand from Intercom customers who’ve embedded [...]
CFOs and CCOs should be BFFs in the C-suite, but sometimes they talk past each other, which means they don't always see eye to eye. While the CFO focuses on financial health—revenue, profit margins, and ROI—the CCO champions customer health, retention, and satisfaction. So how can these two essential perspectives align to drive overall success? [...]
About this talk Are You Ready to Transform—or Be Left Behind? The rules of business have changed. The customer value lifecycle is now the battleground, and Value Stream Management (VSM) is your weapon for success. In 2025, every digital transformation leader plans to adopt VSM—or risk irrelevance. Join us for this exclusive 50 minute webinar, where we’ll [...]
About this talk Cloud Security for SaaS-Based Startups is a comprehensive guide designed to address the unique challenges faced by SaaS-based startups as they scale and grow. Startups operate in a dynamic environment where security is not just a technical necessity but a cornerstone of customer trust, regulatory compliance, and operational resilience. This guide offers [...]
About this talk Boost your project's success by transforming your most resistant team member into your biggest supporter. During this episode of Let's Talk Technical Documentation, hosted by Dawn Stevens, Amber Swope from DITA Strategies and Dan Schommer from Intuitive Stack will explore the surprising benefits of having a "workplace curmudgeon" and reveal what drives [...]
Discover how AI stands to revolutionize customer success in 2025 and how ChurnZero plans to help you harness its power. Join ChurnZero CEO You Mon Tsang, and director of product management Emilee Zoskey, to discover our vision for personalized, scaled AI customer engagements and streamlined CS workflows. You'll get a first-hand look at how ChurnZero's [...]
Each month, DeepTarget hosts a Customer Success Webinar filled with industry news, helpful tips, innovations, and case studies to make your job easier. We highlight our best performing customers by announcing our Award Winners for the Campaign of the Month and the SuperSTAR of the month. Each Webinar is unique and designed with you in [...]