AI isn't just a trend; it's akin to witnessing the dawn of the Internet. But data-backed research for successful adoption is elusive. TSIA World INTERACT is the only conference to present data around what works and what doesn't when it comes to AI and your business models. This special 15-minute online event provides an overview [...]
Join us on Thursday at 1pm ET, February 8, 2024 This series is meant for those in Customer Success Leadership positions who are building and scaling at programs at their companies. Whether you have done this before or find yourself in a new position - we all have something to learn from each other. This series is meant [...]
The Shift-Left strategy is set to continue its upward trajectory as one of the key trends for Customer Support in 2024. This proactive approach involves the early identification and resolution of potential issues, enhancing customer satisfaction while simultaneously reducing the reliance on time-consuming and costly assisted service interactions. Empowering customers with self-service tools serves as [...]
Join us as we celebrate 15 years of Oracle Engineered Systems, showcasing customer success stories and the diverse range of use cases that have shaped this remarkable journey of technology innovation. At this event, we'll delve into how data can help transform and improve our customers organizations: Gain insights into data-driven strategic decision-making, leveraging Oracle [...]
Join us as we celebrate 15 years of Oracle Engineered Systems, showcasing customer success stories and the diverse range of use cases that have shaped this remarkable journey of technology innovation. At this event, we'll delve into how data can help transform and improve our customers organizations: Gain insights into data-driven strategic decision-making, leveraging Oracle [...]
Digital Customer Education is a must-have strategy if you want to stay ahead of your competition in 2024. Join us as we redefine customer education for the digital age in our New Year, New Strategies Bootcamp series designed to help you build a comprehensive and impactful digital education program. From appointing a Customer Education leader [...]
Seamlessly Involve Channel and Ecosystem Partners In Your Revenue Retention and Expansion Strategies Partnerships can transform your business, increasing revenue and expanding your reach. However, through-partner marketing and sales strategies historically only focus on the buying side of the customer lifecycle. SaaS-modeled businesses are recognizing that partners remain involved as a trusted resource for customers [...]
Each month, DeepTarget hosts a Customer Success Webinar filled with industry news, helpful tips, innovations, and case studies to make your job easier. We highlight our best performing customers by announcing our Award Winners for the Campaign of the Month and the SuperSTAR of the month. Each Webinar is unique and designed with you in [...]
Join us on Thursday at 1pm ET, February 22, 2024 This series is meant for those in Customer Success Leadership positions who are building and scaling at programs at their companies. Whether you have done this before or find yourself in a new position - we all have something to learn from each other. This series is meant [...]
We often hear that Customer Success and Support should be playing on the same team. With an even greater need for digital CS fueled by ongoing changes and the consolidation of CX teams, this adage is needed now more than ever. Support has always had the data to help CS not just with prediction of [...]