Overview Following the incredible popularity and interest of the “Foundations Frameworks for AI” session at TSIA World INTERACT recently, we’re bringing a tailored version to the TSIA community. Join TSIA’s George Humphrey, Distinguished VP & Managing Director of Research, for an interactive 60-minute webinar with live Q&A. We will share a series of brand new […]

The more, the merrier, right? But does that saying still apply when you’re trying to evolve your community and align multiple cross-functional teams to a single community strategy? Join us for a fireside chat with industry experts to explore the challenges and strategies behind creating a unified community space that serves diverse customer and company […]

This series is meant for those in Customer Success Leadership positions who are building and scaling at programs at their companies. Whether you have done this before or find yourself in a new position – we all have something to learn from each other. This series is meant for you; no experts, no panels, no fluff – just […]

Join the Virtual Customer Success Network! Get ready for an exciting online event where customer success professionals from around the world come together to connect, learn, and grow. The Virtual Customer Success Network is the ultimate platform for sharing insights, best practices, and strategies to drive customer success. Starting on Tue Oct 03 2023, at 17:00:00 GMT+0100 […]

Overview There is a belief that AI can fundamentally improve intelligence, profitability, and scalability of technology business models. However, it remains unclear what specific use case scenarios and business benefits companies will receive from implementing AI. Given AI is a vast and impactful topic, it has the potential to greatly accelerate managed service organization capabilities. […]

Supporting your customers – no matter what department you work in – is key to driving value and ROI from your product(s). But customers often have nuanced, specific questions they need answers to in order to be successful – and with fewer resources available, you may be struggling with how to still deliver an optimal […]

Emerging technologies coupled with heightened competition means that today’s consumer is more empowered than ever before. As marketers vie for the attention of consumers, one strategy remains a proven success in driving engagement, loyalty and trust: Personalization. But for personalization to be successful it needs to be scalable to a users entire experience, which is […]

Overview Customer success (CS) has become a cornerstone business strategy, yet challenges remain in quantifying its true value. TSIA’s Customer Success research area addresses this issue head-on in a new research journey, Maximizing Your Customer Success Team. This webinar will be the first of a three-part webinar series that will explore current difficulties customer success […]

Each month, DeepTarget hosts a Customer Success Webinar filled with industry news, helpful tips, innovations, and case studies to make your job easier. We highlight our best performing customers by announcing our Award Winners for the Campaign of the Month and the SuperSTAR of the month. Each Webinar is unique and designed with you in […]

Overview This webinar reveals cutting-edge trends in technology and services offering management, spotlighting how market pacesetters monetize value within their service offerings. Drawing on extensive insights from our ongoing collaboration with TSIA member companies, we’ll examine how specific elements of value are being designed into service offers and portfolios. In our work with TSIA member […]

Digital transformation is only effective if you’re able to manage its risks and build resilience. It takes a modern approach—and a modern platform— to meet these new challenges. Join us for a valuable virtual seminar, Managing risk in digital transformation and building resilience. You’ll discover how ServiceNow’s integrated risk management products can help you manage […]

Overview In today’s digital landscape, customer expectations are at an all-time high. Customers demand seamless, personalized interactions across every touchpoint. To meet these demands and build stronger relationships, businesses need to leverage the combined power of Customer Relationship Management (CRM) and Artificial Intelligence (AI). This webinar will explore how Salesforce and AI can be used […]