Time to Value (TtV) refers to the calendar time taken from the start point of an initiative for that initiative to reach a pre-stated goal. Often with TtV the goal is a financial one, and one of the most common TtV goals is "Break Even", which is the point at which a product or service [...]
Software-as-a-Service (SaaS) refers to the provision of access to a software program, where the supplier retains ownership of and responsibility for the management and maintenance of the software program and charges an annual license fee for access to the software program plus (commonly) the hosting of it in the cloud. Because SaaS is paid for [...]
A service level agreement (SLA) is a contractual obligation to provide a service to the standards laid down within the SLA, and is used extensively with provisioning software as a service (SaaS). This may include qualities such as availability, useability, average time to resolve problems, and so on. If an SLA is not met there [...]
See "Engagement Model"
A "Program" is a group of projects that combine to fulfill a strategic objective. A Program Manager is responsible for overseeing the program to ensure the strategic objective is met. They may or may not also be the project manager for each individual project within the program.
A Product Manager is a professional management role within a company, with responsibility for the development, implementation and ongoing refinement and improvement of one or more products.
Platform-as-a-Service (PaaS) refers to a packaged cloud hosted service that includes servers, storage, access and some level of software tools that enable the rapid creation and deployment of software applications with minimal effort on the part of the customer
A sales metric used to describe the total anticipated revenues that will come from all potential future sales that are currently known about. It is often calculated by multiplying the expected revenue of each prospective sale by the percentage likelihood of the sale going ahead. So for example a proposal with a revenue value of [...]
Objection handling (or objection management) is the process of managing objections to a (hopefully) successful conclusion through responding to each objection with information and (where necessary) evidence to counter the objection in some way.
An objection is a statement of disagreement or dispute about something, and it is used to describe a negative response from a customer stakeholder during sales negotiations that defines a problem or a reason why that stakeholder does not wish to proceed with the sale.