As a customer success leader you’re faced with an interesting dilemma - company leadership is looking at you for ways to maintain or increase retention rates, without significantly scaling your CS teams. The most innovative companies understand the value of a digital customer success strategy, and how it benefits all customers, not just the smallest [...]
Scaling digital initiatives in 2023? Join us to hear how Gainsight’s product roadmap will help you drive more personal, cohesive customer experiences through digital programs. See what’s on our roadmap to improve existing digital capabilities as well as deliver new ways to delight and engage your customers. Join us to learn how: Our unified platform [...]
Welcome to the ultimate webinar on customer success compensation findings from 2023 in North America Join Gainsight, RevOps Squared, and The Customer Success Network as we discuss how customer success compensation trends are evolving. Compensation trends are crucial to your career growth and development. That's why we have brought together some of the industry's brightest [...]
Ask any chef, mise en place is key to keeping any kitchen running smoothly. It’s where you make sure ingredients are prepped, and workstations are organized before you begin assembling a dish, and saves time. We’ll discuss the mise en place of DCS: how to plan, organize and launch proactive digital strategies as organizations make [...]
Gourmet cooking is all about mixing together unique ingredients in an interesting way and also presenting it in an interesting way that catches the eye. Just like any award-winning chef, you have to create recipes that are unique to you. Join Gainsight’s Master Chefs to learn how personalizing Digital CS programs helps your users reach [...]