CSMs and Business Awareness

An explanation for what is meant by the term "business fundamentals" and why an understanding of these fundamentals is essential to many (if not all) customer success managers. What are "Business Fundamentals"? CSMs and Business Awareness

PracticalCSM2022-10-12T19:19:38+01:00Categories: Business Fundamentals, Level 1|Tags: Business, Companies, Company, consultancy, Consulting, Customer|

Why Businesses Exist

An overview of the reason behind why businesses exist and how they fulfil this purpose. Why Businesses Exist How Businesss Fulfil their Purpose

PracticalCSM2022-10-12T19:20:04+01:00Categories: Business Fundamentals, Level 1|Tags: Business, Companies, Company, Private, Profit, Public, Share, Shareholder|

How Businesses Create Value for Owners

Provides an explanation of how value is generated for the business's owners. Defining Value How Value is Generated for Owners

PracticalCSM2022-10-12T19:20:56+01:00Categories: Business Fundamentals, Level 1|Tags: Business, Companies, Company, consultancy, Owner, Share, Shareholder|