Overview Customer success (CS) has become a cornerstone business strategy, yet challenges remain in quantifying its true value. TSIA's Customer Success research area addresses this issue head-on in a new research journey, Maximizing Your Customer Success Team. This webinar will be the first of a three-part webinar series that will explore current difficulties customer success [...]
What You’ll Learn The future is upon us. The fusion of humans and AI will revolutionize how customers and businesses interact. The traditional customer lifecycle no longer holds true — it has collapsed into a set of boundless experiences. In this world of perpetual customer relationships moving at the speed of digital — empathy, trust and [...]
Each month, DeepTarget hosts a Customer Success Webinar filled with industry news, helpful tips, innovations, and case studies to make your job easier. We highlight our best performing customers by announcing our Award Winners for the Campaign of the Month and the SuperSTAR of the month. Each Webinar is unique and designed with you in [...]
What You’ll Learn The future is upon us. The fusion of humans and AI will revolutionize how customers and businesses interact. The traditional customer lifecycle no longer holds true — it has collapsed into a set of boundless experiences. In this world of perpetual customer relationships moving at the speed of digital — empathy, trust and [...]
Overview This webinar reveals cutting-edge trends in technology and services offering management, spotlighting how market pacesetters monetize value within their service offerings. Drawing on extensive insights from our ongoing collaboration with TSIA member companies, we'll examine how specific elements of value are being designed into service offers and portfolios. In our work with TSIA member [...]
Digital transformation is only effective if you’re able to manage its risks and build resilience. It takes a modern approach—and a modern platform— to meet these new challenges. Join us for a valuable virtual seminar, Managing risk in digital transformation and building resilience. You’ll discover how ServiceNow’s integrated risk management products can help you manage [...]
Overview In today's digital landscape, customer expectations are at an all-time high. Customers demand seamless, personalized interactions across every touchpoint. To meet these demands and build stronger relationships, businesses need to leverage the combined power of Customer Relationship Management (CRM) and Artificial Intelligence (AI). This webinar will explore how Salesforce and AI can be used [...]
Each month, DeepTarget hosts a Customer Success Webinar filled with industry news, helpful tips, innovations, and case studies to make your job easier. We highlight our best performing customers by announcing our Award Winners for the Campaign of the Month and the SuperSTAR of the month. Each Webinar is unique and designed with you in [...]
This series is meant for those in Customer Success Leadership positions who are building and scaling at programs at their companies. Whether you have done this before or find yourself in a new position - we all have something to learn from each other. This series is meant for you; no experts, no panels, no fluff - just [...]
We are thrilled to announce the next event in our Practical CSM Book Club series. Join us for an exciting live webinar featuring Peter Armaly and Jeff Mar, based on their book Mastering Customer Success. This engaging session, hosted by Gillian Taylor, will focus on "Career Development in Customer Success". Attending our upcoming webinar promises to provide [...]