Seamlessly Involve Channel and Ecosystem Partners In Your Revenue Retention and Expansion Strategies Partnerships can transform your business, increasing revenue and expanding your reach. However, through-partner marketing and sales strategies historically only focus on the buying side of the customer lifecycle. SaaS-modeled businesses are recognizing that partners remain involved as a trusted resource for customers [...]
Each month, DeepTarget hosts a Customer Success Webinar filled with industry news, helpful tips, innovations, and case studies to make your job easier. We highlight our best performing customers by announcing our Award Winners for the Campaign of the Month and the SuperSTAR of the month. Each Webinar is unique and designed with you in [...]
Join us on Thursday at 1pm ET, February 22, 2024 This series is meant for those in Customer Success Leadership positions who are building and scaling at programs at their companies. Whether you have done this before or find yourself in a new position - we all have something to learn from each other. This series is meant [...]
We often hear that Customer Success and Support should be playing on the same team. With an even greater need for digital CS fueled by ongoing changes and the consolidation of CX teams, this adage is needed now more than ever. Support has always had the data to help CS not just with prediction of [...]
Who’s responsible for customer success these days? In this special webinar, hear from Gainsight CEO Nick Mehta and Balderton Capital’s Executive In Residence Dave Kellogg. Their conversation will highlight the impact of asking the right questions of your Customer Success Team, pragmatic approaches to scale, challenging assumptions, and reimagining Customer Success to align with some of the top [...]
Join us for an insightful talk that will unravel the secrets of transforming ordinary sales pitches into powerful KPIs that drive tangible business impact. Annie Dean will guide you through the process, providing examples and actionable advice. Here’s what you can expect to discover: 💡 Identifying and defining key business objectives 🤝 Translating value propositions [...]
What’s been the one constant in customer education the past few years? Change. And that’s why staying ahead of the curve is no longer a nice-to-have, it’s a must-have. As productivity and profit have taken center stage over ‘growth at any cost’, there’s no better time to redefine how your education program drives impact. Join [...]
Struggling to find the balance between retaining existing customers and driving growth through lead generation? In this session, you'll gain firsthand insights into how Customer Success can evolve into a formidable lead generation engine without compromising the trust and rapport established with customers. Learn from real-life experiences and discover actionable strategies to propel your organisation [...]
We're thrilled to announce an exclusive webinar featuring Head of Customer Success at Simplifier, Andy Butz. With a remarkable track record at industry giants like Microsoft, Salesforce and LinkedIn, Andy has been at the forefront of redefining customer success strategies for some of the most successful SaaS companies worldwide. What we will cover during the [...]
Here's what you'll learn Join us live on March 5, 2024 as our panel dives into the challenges of measuring the impact of AI in Customer Service, one of the most important and interesting insights from this years Customer Service Trends report. If you can't attend live, register anyway and we'll send you the recording. [...]