Part one of two, dealing with adoption task management. This part provides an overview of adoption task management and explains how to use WBS (work breakdown structure) to determine what tasks need to be completed and in what order to complete them. Adoption Task Management Work Breakdown Structure (WBS)
A discussion about how conflict can arise during adoption implementation and an overview of a best practice process for managing conflict if it does arise Managing End User Conflict
A discussion about the import role that both stakeholders and end users play in the successful implementation of an adoption project, and an overview of best practice advice managing them. Managing People
A discussion about the steps to take when preparing for adoption kick-off, together with an overview of the adoption kick-off check list. Preparing for Project Kick-Off
An overview of how project management principles and techniques can be utilized by CSMs during the adoption implementation process to maximize efficiency, productivity and quality and reduce time to value. Project Management Principles & Best Practices
A discussion on the different roles played by the CSM and customer stakeholders during the adoption implementation process. Adoption Implementation Roles
Part 3 of 3 of a discussion about adoption planning tools. This part focuses on adoption barriers and on adoption risks. Adoption Planning Tools: Adoption Barriers Adoption Planning Tools: Adoption Risks
Part 2 of 3 of a discussion about adoption planning tools. This part focuses on impacted groups, on adoption activities and on practical considerations. Adoption Planning Tools: Impacted Groups Adoption Planning Tools: Adoption Activities Adoption Planning Tools: Practical Considerations
Part 1 of 3 of a discussion about adoption planning tools. This part provides an overview of the tools and then focuses on general adoption requirements and on capabilities and processes. Adoption Planning Tools: Existing Tools Adoption Planning Tools: General Adoption Requirements Adoption Planning Tools: Capabilities & Processes
An overview of the adoption planning process and associated best practices. The Adoption Planning Process