Phase 5: Adoption Implementation Exercises
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Adoption Readiness Checklist
A simple checklist that is designed for use during Practical CSM Framework Phase Five: Adoption Implementation, for ensuring that all the activities that need to be undertaken during the adoption process are carried out on time and to the right standard Download
Preparing for Project Kick-Off
A discussion about the steps to take when preparing for adoption kick-off, together with an overview of the adoption kick-off check list. Preparing for Project Kick-Off
Project Management Principles & Best Practices
An overview of how project management principles and techniques can be utilized by CSMs during the adoption implementation process to maximize efficiency, productivity and quality and reduce time to value. Project Management Principles & Best Practices
Adoption Implementation Roles
A discussion on the different roles played by the CSM and customer stakeholders during the adoption implementation process. Adoption Implementation Roles