Management vs Leadership – Rants&Musings with Rick Adams Admin2021-01-26T11:43:51+01:00Categories: Team Leadership and Management|Tags: Decision, leader, leadership, leading, Management, manager, managing, role, Strategy, tactics| Read More
Why Customer Success Platforms Have It All Wrong – Jake Sorofman – Part 3 Admin2021-04-06T09:55:52+01:00Categories: Customer Success Strategy|Tags: Customer Success, efficiency, jake, platform, productivity, software, sorofman, Strategy, Tools| Read More
Why Customer Success Platforms Have It All Wrong – Jake Sorofman – Part 2 Admin2021-04-06T09:55:33+01:00Categories: Customer Success Strategy|Tags: Customer Success, efficiency, jake, platform, productivity, software, sorofman, Strategy, Tools| Read More
Why Customer Success Platforms Have It All Wrong – Jake Sorofman – Part 1 Admin2021-04-06T09:26:02+01:00Categories: Customer Success Strategy|Tags: Customer Success, efficiency, jake, platform, productivity, software, sorofman, Strategy, Tools| Read More
Customer Lifecycle at Scale – Part 3 Admin2021-01-08T13:53:49+01:00Categories: Customer Success Strategy|Tags: cisco, community, Customer, lifecycle, Management, reseller, scale, Strategy, success, webinar| Read More
Customer Lifecycle at Scale – Part 2 Admin2021-01-08T13:53:15+01:00Categories: Customer Success Strategy|Tags: cisco, community, Customer, lifecycle, Management, reseller, scale, Strategy, success, webinar| Read More
Customer Lifecycle at Scale – Part 1 Admin2021-01-08T13:51:59+01:00Categories: Customer Success Strategy|Tags: cisco, community, Customer, lifecycle, Management, reseller, scale, Strategy, success, webinar| Read More
Are You Selling Products or Outcomes? – Rants&Musings with Rick Adams Admin2020-12-04T08:04:10+01:00Categories: Customer Success Strategy|Tags: Customer, outcomes, partner, products, SaaS, Sales, Selling, services, Strategy, Supplier| Read More
Measuring Customer Success ROI – Replay of Live Conversation with Rick Adams and Peter Armaly Admin2020-12-04T08:09:25+01:00Categories: Customer Success Strategy|Tags: armaly, Customer, efficiency, investment, peter, productivity, return, ROI, Strategy, success| Read More
Is there a need for Customer Success-as-a-Service (CSaaS)? – Rants & Musings with Rick Adams ula.chlus@practicalcsm.com2020-11-11T08:57:17+01:00Categories: Customer Success Strategy|Tags: as-a-service, CSaaS, External, Planning, scalability, scale, scaling, services, Strategy, XaaS| Read More
