Phase 6: Value Realization Exercises
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PCSMA Module 8 Workbook 4
The fourth of four workbooks covering Certified CSM Professional Module Eight: PCSMF6: Value Realization Download
PCSMA Module 8 Workbook 3
The third of four workbooks covering Certified CSM Professional Module Eight: PCSMF6: Value Realization Download
PCSMA Module 8 Workbook 2
The second of four workbooks covering Certified CSM Professional Module Eight: PCSMF6: Value Realization Download
PCSMA Module 8 Workbook 1
The first of four workbooks covering Certified CSM Professional Module Eight: PCSMF6: Value Realization Download
Value Realization Challenges and Changes
A tool designed for use during Practical CSM Framework Phase Six: Value Realization, for documenting challenges or obstacles that are encountered during the ongoing value realization phase, and for documenting customer and/or solution changes that are also encountered Download
Value Realization Activity Checklist
A simple checklist that is designed for use during Practical CSM Framework Phase Six: Value Realization, for ensuring that all the activities that need to be undertaken during value realization are carried out to the right standard on a regular ongoing cadence for each phase and/or for the engagement as a whole Download [...]
Reporting on the Financial Returns from the Investment
A discussion on how to report financial returns from the customer's investment in the solution and in their initiative more eidely. Reporting on the Financial Returns from the Investment
Reporting on Progress Towards Outcome Attainment
A discussion on how to report on progress towards the customer's attainment of their desired and required busines soutcomes. Reporting on Progress Towards Outcome Attainment
Using Consultative Questioning to Determine Outcome & KPI Requirements Part 4
Part four of four of a discussion on how to use consultative questioning skills to determine outcome and KPI requirements. This part discusses step 5, which covers how to take, meaningful measurements. Using Consultative Questioning Step 5: Measuring the Financial Value